After nearly quadrupling the number of people supporting COVID-19 loan assistance programs, the Small Business Administration must now prepare its IT infrastructure for the possibility of downsizing, IT director Keith Bluestein said.
the White House solicited the industry for laptops and other mobile devices that enabled SBA to quickly on board approximately 6,000 employees in less than 60 days to support the Paycheck Protection Program and Economic Disaster Lending efforts. But scaling is easier than shrinking, and potentially saving again.
“Now that we know we’re here, how do you make sure you have an elastic and resilient infrastructure? Bluestein asked.
SBA is currently deciding how best to harmonize its siled business operations, which are not yet optimized for the cloud, so that it can ultimately contract and expand its IT infrastructure as needed, Bluestein said.
Only with a strong cloud-based platform in place can SBA quickly build IT workflows in a disaster like a hurricane, rather than standing in the middle of a crisis.
“I’ll tell you I don’t have that,” Bluestein said. “I’m looking to develop this at SBA. “